The key to successfully outsourcing of your projects lies in your choice of an experienced offshore service provider who can satisfy the critical business and technical criteria matching your expectations. Our unique approach to define the offshore outsourcing relationship is something that eventually results into a successful long term strategic outsourcing partnership. Being recognized as a multi-interest software consulting group and IT service provider we are able to produce predictable quality and measurable results through our defined processes
Our approach is based on the following key strategies.
Well-defined criteria and quantifiable objectives :
In any relationship, the key component for success of the relationship is best laid during negotiations, which eventually leads up to the signing of the Service Level Agreement.
We establish your objectives as a quantifiable criteria right at the start of the contract in order that you can compare our performance with those pre-established objectives.
Defining operational and communication plan :
For a smooth & effective handling of outsourcing relationships we develop a team of people in both companies for drawing out the best strategies on any plans or business issues.
We define comprehensive action plan and communication processes for smoother operational management which will give you best possible outsourcing eperience
High caliber staff :
Our greatest asset at Zaptech Solutions is our people. We place a high premium on those who share our belief in the power of change, discovery and innovation. And when we find them, we're committed to providing an Innovation Workplace with compelling work and work environments that encourage a culture of innovation and collaboration, professional Web development, outstanding total rewards, and an opportunity to make a difference.
One Management personnel :
Research on outsourcing success has indicated that peer friendships and working methods with one's counterpart in the other company is an important factor in long term relationships between the key management personnel of both teams and that such relationship often tends to last a long time.
Also, maintaining one point of contact will avoid confusions as companies can keep one account manager per project or per client.
Monitoring & Measurement tools :
Monitoring and Measurement is the key to a successful offshore outsourcing initiative. We define strategies, put implementation plans and deploy measurement and monitoring tools to analyze the success of software outsourcing relationship.